Book a Fault Repair

A broken heater can be stressful, so we’ve made it quick and easy to book a repair.
  • Repairs within 24 to 48 hours
  • Give us a description of the problem with your heating system
  • Choose a date and time slot that suits you
  • We’ll assign one of our qualified electric heater engineers to fix your appliance
  • Nationwide coverage

Before you book in for a fault visit, take a look at this video and see if this helps.

If you did not see a solution to your issue, please proceed below.


Your Details
Your Fault
Your Repair
Choose a preferred date and time for our engineer visit
MM slash DD slash YYYY
Please note if we find the heater to be operating properly with no faults, or through damage or error caused by the customer, then a callout charge of £199 will be applied to the customer. Please provide us with your payment card details to secure your fault repair booking. These details will be retained for 7 days with our payment gateway provider – Stripe. We will use this to capture a payment of £199 after the repair has been completed if the fault is through no error of ourselves.

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