Book a Fault Repair

A broken heater can be stressful, so we’ve made it quick and easy to book a repair.

Repairs within 24 to 48 hours
Give us a description of the problem with your heating system
Choose a date and time slot that suits you

We’ll assign one of our qualified electric heater engineers to fix your appliance
Nationwide coverage

Before you book in for a fault visit, take a look at this video and see if this helps.

If you did not see a solution to your issue, please proceed below.

Your Details

Name*

Email address*

Contact number*

Address

Name/Number and Street Address Line 2 Town/City Postcode

Your Fault

Give us a brief description of the fault*

Your Repair

Choose a preferred date and time for our engineer visit

Date

Time

Total

Price:

Your Card Details

Please note if we find the heater to be operating properly with no faults, or through damage or error caused by the customer, then a callout charge of £199 will be applied to the customer. Please provide us with your payment card details to secure your fault repair booking. These details will be retained for 7 days with our payment gateway provider – Stripe. We will use this to capture a payment of £199 after the repair has been completed if the fault is through no error of ourselves.