Quality, Compliance and PAS 2035
Delivering retrofit programmes that are compliant, well governed and built around quality at every stage.
Turnkey Retrofit Partner | PAS 2035–Led Delivery | Resident-First Approach | Regional Teams, National Reach
A compliance-led approach to retrofit delivery
Quality and compliance are fundamental to successful domestic retrofit. Poorly managed programmes can create risk for residents, clients and delivery partners alike.
LMF takes a structured, compliance-led approach to retrofit delivery, ensuring that quality is embedded from the earliest stages of planning through to installation, handover and aftercare.
Our delivery model is aligned with PAS 2035 and TrustMark requirements and is designed to support consistent, auditable and resident-focused outcomes.
Our assurance framework combines accredited management systems and on-site quality controls. Installations are delivered through PAS 2030-aligned processes, governed by ISO-certified management systems, and supported by documented inspection regimes, evidence capture, and clear sign-off gateways.
This approach provides clients with confidence that outcomes are compliant, repeatable, and supported by an auditable record from assessment through to handover and aftercare.
PAS 2035 embedded from the outset
PAS 2035 provides the framework for managing risk and quality in domestic retrofit.
LMF embeds PAS 2035 principles into delivery by ensuring:
- Clear roles and responsibilities across retrofit teams
- Coordinated assessment and design processes
- Robust risk identification and management
- Defined quality assurance and inspection regimes
This approach supports compliance while also improving programme efficiency and consistency.
Quality assurance and inspection
Quality assurance is an ongoing process, not a final check.
Our approach to quality assurance includes:
- Defined quality standards for all works
- Regular inspections and monitoring
- Clear processes for identifying and addressing issues
- Transparent reporting and audit trails
By maintaining oversight throughout delivery, we reduce rework, manage risk and protect residents.
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Managing risk in occupied homes
Domestic retrofit often takes place in occupied properties, which brings additional responsibility.
LMF places particular emphasis on managing risks related to:
- Resident health and safety
- Ventilation and moisture control
- Coordination between measures
- Delivery in vulnerable households
This risk-aware approach supports safer outcomes and greater confidence for clients and residents alike.
Working with trusted delivery partners
Where delivery is supported by specialist partners, LMF applies consistent standards and oversight.
This includes:
- Pre-qualification and ongoing review of partners
- Clear scope, quality and compliance expectations
- Monitoring of performance and delivery standards
- Prompt resolution of any issues identified
By maintaining control and oversight, we ensure consistent quality across all retrofit programmes.
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Governance, reporting and accountability
Clear governance and accountability are essential for compliant retrofit delivery.
Our approach supports:
- Defined programme governance structures
- Clear reporting lines and escalation processes
- Evidence-based reporting aligned with funder and regulatory requirements
- Ongoing performance monitoring
This structured approach supports confidence during audits, reviews and evaluations.
Continuous improvement
Retrofit standards, guidance and best practice continue to evolve.
LMF is committed to continuous improvement, using feedback, performance data and lessons learned to refine delivery processes and improve outcomes across future programmes.
Speak to our team
If you are reviewing retrofit delivery partners and want assurance around quality, compliance and PAS 2035 alignment, we would be happy to talk.
Fill in the form below and we'll contact you as soon as possible. Alternatively, you can call us on 0800 107 5211.